PLEASE READ THE FOLLOWING TERMS & CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE AND/OR PLACING AN ORDER WITH US
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Canada and other copyright laws, and is the property of Green Design Gallery™ (also known as GDG™). The collective work includes works that are licensed to GDG. Copyright 2016, GDG ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with GDG or purchasing GDG products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with GDG or to purchase GDG products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by GDG. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of GDG™ used in the site are trademarks or registered trademarks of GDG™.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, GDG disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. GDG does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. GDG does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
GDG sells products from 3rd party suppliers who ship directly to the customer. GDG does not own, hold inventory, test or try the products sold through its website. GDG's only responsibility is to transfer the client's order request to the supplier and make sure the customer receives the requested product. All GDG orders are delivered directly from the product's supplier FOB ORIGIN. GDG is not liable for any damages, injuries or other consequences whatsoever that result from the buyer's use of, misuse of, or inability to use the products sold on this site, even if GDG has been advised of the possibility of such damages. GDG is not liable for the performance of the products sold on this site.
GDG is not a carrier company, nor are we responsible for all deliveries, many times our suppliers are responsible for organizing transport. When we are in fact responsible of organizing transport, we use the services of several international carriers such as UPS and FedEx. GDG's only responsibility is to transfer and charge the carriers quote to the client. GDG is not liable for any unforeseeable delivery price changes instigated by international carriers. Our responsibility is limited to diligently inform our clients of any price changes incurred between the time of purchase and the time of delivery. The client will then have the choice to accept and pay for these changes OR to cancel the order and receive a full refund from GDG, using the same method of payment of the order in question.
In the event that a GDG product is mistakenly listed at an incorrect price, GDG reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. GDG reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, GDG shall issue a credit to your credit card account in the amount of the charged price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by GDG without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
GDG may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to GDG.
Your use of this site shall be governed in all respects by the laws of the province of Quebec, Canada, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of GDG products) shall be in the state or federal courts located in Montreal, Quebec. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of GDG products) must be commenced within one (1) year after the claim or cause of action arises. GDG's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. GDG may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a GDG or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
GDG does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, GDG is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, GDG reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to GDG in its sole discretion.
You agree to indemnify, defend, and hold harmless GDG, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, GDG may link to sites operated by third parties. However, even if the third party is affiliated with GDG, GDG has no control over these linked sites, all of which have separate privacy and data collection practices, independent of GDG. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, GDG seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Return Policy & Disclaimer
All GDG orders are sourced directly from the supplier
All GDG products ship directly from our suppliers’ workshops / warehouses to our clients.
All GDG orders are FOB ORIGIN = The GDG client is the owner of the product as soon as it leaves the point of origin (product supplier). The client is therefore responsible for any damages incurred during transport. All GDG orders deliveries are insured. It is the client's responsibility to claim the insurance in case of transport damage.
Green Design Gallery suppliers inspect their products and cartons prior to dispatch to ensure all products leave their warehouses in the best possible condition. ALL GDG orders are FOB ORIGIN. Neither Green Design Gallery nor its suppliers are a carrier and the damages incurred in transport are not the fault or responsibility of Green Design Gallery and its suppliers. All our supplier's deliveries include an insurance; it is the client's responsibility to claim that insurance (please note that all products should be inspected immediately upon arrival with any damages noted on the delivery paperwork).
We work hard to offer you the best quality products possible. Due to their made-to-order and one-of-a-kind product nature, Green Design Gallery orders are not eligible for any returns or refunds, unless a GDG's supplier shipped the wrong product (an incorrect product was shipped by error by the supplier), in which case the supplier is be responsible to exchange said product for the correct one (see details below). In this case, Green Design Gallery will assist said supplier and client liaising the relevant information between the two - please note that Green Design Gallery is not responsible for the time taken by this exchange as it is out of Green Design Gallery's control.
Unless the item received is the wrong product (an incorrect product was shipped by error by the supplier), Green Design Gallery does not accept exchanges, including change of mind purchases. Items received damaged will not be accepted for returns or exchanges (see Returns).
QUOTED LEAD TIME
Our suppliers quote an approximate lead time for the receipt of your order, based on current manufacturing and shipping times at time of purchase. Circumstances may change beyond their control which may lead to a delay in your order being delivered on quoted ETA [estimated time of delivery]. Deliveries can be delayed due to changes in shipping schedules, carrier delays and world-wide raw material shortages. Delays do not constitute a breach of contract. Neither our suppliers nor Green Design Gallery offer cancellations or refunds due to availability or transport delays. Green Design Gallery and its suppliers hold no liability for any delays resulting from circumstances beyond our reasonable control or for any losses incurred as a result of any delays or force majeure of the purchaser.
QUOTED DELIVERY FEES
The GDG team will do its best to quote for delivery fees (air freight) at time of purchase, however these carrier quotations may change over time. GDG is not responsible for any price changes or any delays initiated/caused by a 3rd party international carrier (i.e. UPS, Fed Ex, etc.) between the time of purchase and the actual shipping. Should our initial delivery quote be subject to any carrier increase, our team will inform our client of said changes. GDG will offer our client the possibility of accepting these additional delivery fees and moving ahead with the delivery OR of cancelling the order all together.
- GREEN DESIGN GALLERY IS NOT RESPONSIBLE FOR ANY TAXES AND/OR CUSTOMS FEES, AND/OR SHIPPERS' FEES YOU MIGHT INCUR, AND/OR FOR DELIVERY DELAYS CAUSED BY A SUPPLIER OR A CARRIER.
- QUOTED LEAD TIME - GREEN DESIGN GALLERY'S suppliers quote an approximate lead time for the receipt of your order, based on current manufacturing and shipping times at time of purchase. Circumstances beyond our/their control, such as COVID-19, may cause disruptions and lead to a delay in your order being delivered on quoted ETA [estimated time of delivery]. Deliveries can be delayed due to changes in shipping schedules, carrier delays and world-wide raw material shortages. Delays do not constitute a breach of contract. GREEN DESIGN GALLERY does not offer cancellations or refunds due to delays. GREEN DESIGN GALLERY holds no liability for any delays resulting from circumstances beyond our reasonable control or for any losses incurred as a result of any delays or force majeure of the purchaser.
QUOTED DELIVERY FEES
The GDG team will do its best to quote for delivery fees (air freight) at time of purchase, however these carrier quotations may change over time. GDG is not responsible for any price changes or any delays initiated/caused by a 3rd party international carrier (i.e. UPS, Fed Ex, etc.) between the time of purchase and the actual shipping. Should our initial delivery quote be subject to any carrier increase, our team will inform our client of said changes. GDG will offer our client the possibility of accepting these additional delivery fees and moving ahead with the delivery OR of cancelling the order all together (a 15% restocking fee will be deducted from your final refund).
- All GDG orders are FOB ORIGIN = The GDG client is the owner of the product as soon as it leaves the point of origin (product supplier). The client is therefore responsible for any damages incurred during transport. All GDG orders deliveries are insured. It is the client's responsibility to claim the insurance in case of transport damage.
- GREEN DESIGN GALLERY IS NOT A CARRIER AND THEREFORE ANY TRANSPORT DAMAGES OR DELIVERY DELAYS OR DELIVERY ERRORS (DELIVERY MIX UPS) INCURRED BY THE CARRIER BEFORE OR DURING TRANSPORT ARE NOT THE FAULT OR RESPONSIBILITY OF GREEN DESIGN GALLERY OR ITS SUPPLIERS.
- ALL INTERNATIONAL DELIVERIES INCLUDE AN INSURANCE. SHOULD A PRODUCT ARRIVE DAMAGED, IT IS UP TO DE CLIENT TO CLAIM THE SHIPPING INSURANCE. GREEN DESIGN GALLERY WILL BE HAPPY TO ASSIST OUR CLIENTS BY PROVIDING RELEVANT INFORMATION NECESSARY TO INSURANCE CLAIMS.
- SUPPLIER AND/OR TRANSPORT DELAYS DO NOT CONSTITUTE A BREACH OF CONTRACT. NEITHER OUR SUPPLIERS NOR GREEN DESIGN GALLERY OFFER CANCELLATIONS OR REFUNDS DUE TO ORDER PROCESSING, PRODUCT AVAILABILITY OR TRANSPORT DELAYS. GREEN DESIGN GALLERY AND ITS SUPPLIERS HOLD NO LIABILITY FOR ANY DELAYS RESULTING FROM CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL OR FOR ANY LOSSES INCURRED AS A RESULT OF ANY DELAYS OR FORCE MAJEURE.
- SHOULD THE CLIENT REQUEST TO CANCEL AN ORDER THAT HAS ALREADY BEEN PAID FOR, THERE WILL BE A 15% RESTOCKING FEE DEDUCTED FROM THE FINAL REFUND.
- YOU ARE RESPONSIBLE FOR HAVING READ AND ACCEPTED OUR POLICIES PRIOR TO ORDERING.
- Green Design Gallery (GDG)