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return policy

GDG Wants Your Shopping Experience To Be A Great One

We work hard to offer you the best quality products possible. Due to their made-to-order and one-of-a-kind product nature, all regular GDG orders are not eligible for return or refund.

However, we are happy to offer exchanges or refunds on items that have arrived in error or damaged. If this is your case, please note that you have up to 48 hrs after product receipt to request a product return to GDG.

Did you receive the wrong item or your product was damaged?

To begin the return process please contact us at within 48 hours after product receipt. Indicate your reason for return and we will walk you through the return process.

Please note that we'll ask you for visual proof in order to establish return eligibility, and before we tackle the return process.

IMPORTANT - Once GDG has established and communicated return eligibility, we'll let you know HOW to return the item. Please note that ALL rejected items must be returned to sender (NOT to GDG), unused, in new condition and with the original wrapping, packaging and order confirmation papers.

All return requests received by GDG after twenty-four (48) hours of product receipt WILL NOT BE ELIGIBLE FOR A RETURN.

If you have questions regarding the returnable status of your order, please contact us at

- Green Design Gallery (GDG)